Host , Stockport


Added: 25 January 2019

Department: Front of house

Annual Salary: £up to 17,680 dep on hours

Weekly Hours: 20-40

Driving Licence Required: No

When Lei Shing Hong commenced its first Mercedes-Benz dealership over 45 years ago, it started its journey to become the world’s largest Mercedes-Benz retailer. Our UK dealerships operate under the corporate business LSH Auto UK Limited, with 9 Dealerships in the Birmingham and Manchester regions.

We require a Host of the highest calibre to join our team at our brand new Mercedes-Benz Dealership in Stockport. This is an excellent opportunity to join a successful business and build your career with a company where strong principles of colleagues, customers, sustainability and community focus are built into our vision.

This is an exciting role working 20-40 hours per week, with flexible working hours including weekends.

Role and Responsibilities:

  • You will be responsible for providing the warmest of welcomes to our customers.
  • You will take ownership of the customer journey throughout the dealership, guiding them through the space and introducing them to the right members of our team.
  • You will be responsible for ensuring our customer’s needs are catered to, including serving tea and coffee while they wait in our café-bar.
  • You will ensure that the customer areas are well-presented, in accordance with brand standards, and that point of sale literature is on show, and available to customers, as all times
  • This is a very varied and busy role, so you will be on your feet - As the first point of contact for all customers, you will need to think quickly and find solutions that ensure their experience is efficient and they receive a personalised level of service.
  • There is a small amount of call handling and administration involved in this role.

The ideal candidate will:

  • Have an open and outgoing personality; with excellent communication and customer handling skills. Someone who is easily engaged and feels comfortable engaging with the general public.
  • Have experience working in a high quality franchise Dealership or 4-5 Star Hotel.
  • Be well presented and articulate with experience working with Microsoft office 365 or similar. Use of Kerridge, EnquiryMax or similar systems would be a plus.
  • Be highly motivated, efficient and organised.
  • Have an excellent telephone manner and experience handling a large volume of calls. (Full Switchboard training will be given)
  • Ideally hold a valid UK driving licence.

Benefits:

  • 23 Days holiday rising to 25 after 2 years’ service
  • Staff Car Scheme
  • Competitive Pension Scheme
  • Online vouchers through PerkBox
  • Eye care Vouchers
  • Life Assurance
  • Employee Assistance Programme

Are you interesting in joining a fun loving, passionate and spirited team and you feel up to the challenge, and have the relevant experience we are looking for APPLY TODAY!

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LSH Auto UK Ltd is authorised and regulated by the Financial Conduct Authority (FRN No 783736) as a Credit Broker not a Lender. LSH Auto UK Ltd is an Appointed Representative of AutoProtect (MBI) Limited, which is authorised and regulated by the Financial Conduct Authority (FRN No 312143), for the purposes of insurance mediation activities only.