When it comes to tyre repair and replacement, you don’t have to worry. As part of the Motability Scheme, tyres worn or damaged through normal use will be replaced at no extra charge. The ‘fair usage’ policy means you won’t incur a fee for:

• Puncture repairs
• Wheel balance
• Replacement of stolen or vandalised tyres

How to book a Kwik Fit appointment

If one or more of your tyres has an issue, it’s best to book an appointment in advance with Kwik Fit to avoid long waiting times. This can be done online using your vehicle registration and tyre size. The online booking service is ideal for pre-booking appointments and locating local centres. When booking in advance, you can also be sure that the relevant tyres will be in stock.

Find your nearest Kwik Fit

With 678 Kwik Fit centres across the UK, open seven days a week, locating a centre nearby shouldn’t be difficult. Kwik Fit also offers a mobile service available by appointment online. The mobile service is not available for puncture repairs. Call 0330 123 1533 to make an appointment between 8.30am and 5.30pm Monday to Friday, or 8.30am-12.30pm on Saturdays.

Please bear in mind that Kwik Fit Mobile is not an emergency service, so if you are out and are unable to continue due to a tyre problem, you should contact RAC Motability Assist on 0800 73 111 73.

Visiting a Kwik Fit centre

• If your car has locking wheel nuts, bring the key supplied with your car
• Check which Kwik Fit centres are the most accessible if you have specific requirements
• Tell Kwik Fit staff that you’re a Motability Scheme customer
• Tell Kwik Fit about any vehicle adaptations in case a member of staff needs to drive it

What do I need to know about tyres?

• Tyres need to be replaced when the tread depth falls to 1.6mm on 75% of the contact surface. This is a legal requirement. Kwik Fit will replace tyres on Motability Scheme cars when the depth falls to 2.0mm. Tyres will always be fitted according to optimum safety standards.
• If your Motability vehicle doesn’t come with a spare wheel, don’t worry. Your Motability package comes with a full breakdown service and tyre replacement.
• Make the most of emergency inflation kits where necessary. These can be replaced upon request. If you’re not comfortable using the kit, contact Kwik Fit.
• Consider snow tyres if you live in a remote area prone to snow.
• If you need to replace your tyres while abroad, call Kwik Fit Tyreline on 0330 123 1531.

Using other companies

If you can’t use Kwik Fit for any reason, you may be able to use a different tyre provider and claim the money back later from Motability Operations Ltd.

For any questions about tyre repair and replacements, please contact our customer services team today. We’re happy to offer guidance every step of the way.