Within the Birmingham Central dealership, we are seeking an experienced Aftersales Executive to join the team.
Do you come from an automotive or retail sales background and would like to the opportunity to join a busy Aftersales team?
Can you deliver outstanding customer services and expert advice to enhance the customer journey?
Aftersales Executive Job Role:
· You will be creative and driven with solid experience of delivering outstanding customer service for premium and luxury brands.
· You will have a natural affinity for building rapport with customers and visitors with the ability upsell where and if possible.
· You will be an expert in designing customer journeys and pride yourself on your ability to understand and fulfil our customers’ needs and expectations.
· As part of the Aftersales Executive team, you will have an appetite for improvement; constantly seeking out new ways to make our customer experience the best that it can possibly be. Ever the consumer champion, you will be the driving force within the Aftersales team ensuring 100% customer satisfaction and excellent customer service
This is a permanent role offering £22,516.34 basic OTE £38,000
Staff Car Scheme, Competitive Pension Scheme, Perk box Membership, Eye care Vouchers, Life Assurance, Employee Assistance Programme
LSH Auto is proud to be part of a respected and world-renowned premium car dealership that dates back over 45 years. LSH International operates over 143 Mercedes-Benz dealerships in markets across the globe in diverse countries such as China, Australia, South Korea, Taiwan, Vietnam, Cambodia and most recently in Germany and the United Kingdom.
Our UK dealerships of high-end automobiles operates under our corporate business LSH Auto UK Limited and is made up of immaculate dealerships located across Birmingham and Manchester. Dealership sites include Birmingham Central, Erdington, Macclesfield, Solihull, Stockport, Manchester Central, Tamworth and Whitefield.
Based in two of the largest cities in the UK, LSH Auto is easily commutable offering a great line-up of new and approved used Mercedes-Benz and smart car models.