LSH Auto UK is currently seeking an IT Specialist (Digital Workflow) for our dealership in Erdington
Are you knowledgeable about ITIL frameworks and have experience of working within 2nd or 3rd Line support?
Do you have working knowledge of project management within IT?
If so, this may be the right role for you
This is a new role to support transformation within the LSH UK IT and across the wider organisation. As we work towards digital transformation our aims are:
We now have a fantastic opportunity to build further on recent changes and we are now looking for an individual to join our small (but perfectly formed!) team to help us introduce Digital Workflow, automation and intelligence which will deliver efficiencies and improvements in service delivery to our workplace community.
Working with a range of stakeholders you will ensure digital workflow has user-centric design at its heart making services and solutions more accessible, easier to navigate and easier to work with enabling our staff to deliver the best possible experience.
You will have a passion about making technology simple and enjoyable to use and be able to spot opportunities for achieving improvements. You will also need a balance of strong business and communications skills along with the technical skills to design and build digital workflows and automation.
If this sounds like you, we’d love to hear from you.
Reporting to the IT Project & Service Delivery Manager this role will sit within ongoing projects and business as usual contributing holistically to the overall success of the LSH UK IT Function.
Driving the success of LSH UK websites through innovative management and close liaison with 3rd party suppliers
API management and integration
Microsoft o365 Forms & Sharepoint
Manage multiple tasks in a fast paced environment
Constantly look for ways to improve business processes and align IT systems
Respond to colleague enquiries and provide support when required
Propose recommendations for process improvement
Run or assist on departmental projects when required
Other responsibilities as assigned
Skills and Experience
LSH Auto is proud to be part of a respected and world-renowned premium car dealership that dates back over 45 years. LSH International operates over 143 Mercedes-Benz dealerships in markets across the globe in diverse countries such as China, Australia, South Korea, Taiwan, Vietnam, Cambodia and most recently in Germany and the United Kingdom.
Our UK dealerships of high-end automobiles operates under our corporate business LSH Auto UK Limited and is made up of immaculate dealerships located across Birmingham and Manchester. Dealership sites include Birmingham Central, Erdington, Macclesfield, Solihull, Stockport, Manchester Central, Tamworth and Whitefield.
Our state-of-the-art Stockport site, purpose built, three storey facility launched in August 2019 and has become LSH Auto UK’s Mercedes-Benz hub for the North West, attracting an unprecedented number of new customers and sales leads in its first year.
Mercedes-Benz of Stockport has two buildings at the flagship site. From its 13,492sqm showroom – the Autohaus; a retail space for new and used cars. The site is also home to an aftersales facility and a 17,166sqm purpose-built high-tech Body, Paint and Repair Centre, which operates as LSH Auto UK’s regional Used Car Preparation Facility and Parts Distribution Centre.