Ref:

Closing Date 10/10/2021
Benefits
Working Hours 45
Location Whitefield
Salary £18,720 plus OTE Bonus

We are currently seeking a Handover Experience Partner to work within our dealership in Whitefield.

This is a full time position working 5 out of 7 days with a salary of £18,720 plus performance or OTE bonus.

You will be:

  • Responsible for delivering a great customer handover experience from point of sale to customer collection
  • Liaising with customers with progress reports
  • Ensuring all correct documentation is available for a seamless handover.
  • You will be an expert in designing the customer journey.

You will have:

  • Creative experience of delivering outstanding customer services.
  • A natural affinity for building relationships with new customers and visitors.
  • A great knowledge of the Mercedes Benz products to ensure that the customer has a full understanding of their vehicle and its systems.
  • You will make our customer experience the best that it can possibly be ensuring we have 100% customer satisfaction.

Benefits:

  • 23 days holiday rising to 25 days after 2 years
  • Competitive pension scheme
  • Staff car scheme options
  • Cycle to work
  • Perkbox (Discounts of retail shops)

The Company

LSH Auto is proud to be part of a respected and world-renowned premium car dealership that dates back over 45 years. LSH International operates over 143 Mercedes-Benz dealerships in markets across the globe in diverse countries such as China, Australia, South Korea, Taiwan, Vietnam, Cambodia and most recently in Germany and the United Kingdom.

Our UK dealerships of high-end automobiles operates under our corporate business LSH Auto UK Limited and is made up of immaculate dealerships located across Birmingham and Manchester. Dealership sites include Birmingham Central, Erdington, Macclesfield, Solihull, Stockport, Manchester Central, Tamworth and Whitefield.

Based in two of the largest cities in the UK, LSH Auto is easily commutable offering a great line-up of new and approved used Mercedes-Benz and smart car models.

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