Roadside assistance & Rescue Assist

Here at LSH Auto Mercedes-Benz, we’re here to support you throughout your ownership journey. If you have a breakdown, or are involved in an accident, our roadside assistance package will ensure you can get the repairs you need.

Roadside assistance

With every new Mercedes-Benz, our customers benefit from three years’ Comprehensive Roadside Assistance with the RAC, free of charge. Approved Used vehicles registered from 1 April 2008 come with one year of cover. If you break down anywhere in the UK, give us a call and we’ll send a qualified technician to fix the problem at the roadside. If your car can’t be repaired on-site, it’ll be recovered to your home, or to a Mercedes-Benz Retailer.

Comprehensive cover includes:

  • Technical breakdown – if you can’t start or continue your journey due to technical issues
  • Minor mishap – including punctures, lost keys, or running out of fuel
  • Accident assistance
  • Vandalism or theft

With support available 24/7, 365 days of the year, you can rely on us to help you get back on the road as quickly as possible. Your vehicle will be recovered to your home or a Mercedes-Benz Retailer, and we can offer a replacement vehicle should you require one. We’ll also perform a visual health check before your car is returned to you, so you can continue with peace of mind.

For further information about our roadside assistance service, get in touch with LSH Auto Mercedes-Benz today.

Renewing your cover

Your cover is automatically renewed following a full Mercedes-Benz Recommended Service at one of our LSH Auto Mercedes-Benz dealerships. Contact us to find out more.

Rescue Assist

The Mercedes-Benz Rescue Assist system is designed to deliver essential information quickly to the emergency services in the event of an accident. Details about the vehicle involved – such as its structural framework and the location of potentially hazardous systems like the battery or fuel tank – must be passed on to facilitate a fast, secure rescue.

Each new Mercedes-Benz vehicle is fitted with Rescue Assist Quick Response Rescue Codes during production, which pass on such critical information. Cars manufactured from 1990 onwards can also have this system retrofitted free of charge. Simply contact your local LSH Auto Mercedes-Benz Retailer to learn more.

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