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Buy a van in 3 easy steps
Buying online is easy and can be done on the go or in the comfort of your own home.
FAQ AREA
See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.
I want to buy online but have some queries?
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You can talk to any one of our sales team for more information – email us, or give us a call on 0161 796 4281.
I would like to amend or cancel my order
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Please see our Terms & Conditions page, however we would like to try and help you before you cancel your order, so please contact one of our sales team to discuss this further.
If you would like to amend your order you can speak to anyone of our sales team and they will happily process any amendments to your order.
How secure is your online deposit process?
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We use a secured verified payment provider which utilises encrypted software protecting your card payment details. We do not store any of your card details.
Is my deposit refundable?
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Yes, it is fully refundable
Can I amend my delivery and collection day after I have placed my order?
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Please speak to our sales team as soon as possible to review options.
How is the car delivered?
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We can deliver the car to you, however, due to the current Covid-19 situation, we are unable to fulfil this delivery until the 30th April, subject to changes in Government guidelines.
Can I speak to someone personally about my online purchase?
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Of course, you can contact us via LiveChat, or email at LSHDirect@lshauto.co.ukor you can call the team on 0161 796 4281.
Are test drives available?
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Due to the current Covid-19 situation our Sales Departments are currently closed so we are unable to offer test drives at the moment. We can organise for this to take place when the dealerships re-open.
Finance
How do I get my finance settlement?
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We can help you with this. One of our sales team will be able to obtain your settlement figure.
I have some questions regarding financing my purchase who should I speak to?
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We would be happy to talk to you regarding any questions you have about financing your car purchase. One of our sales team can be contacted by email or simply give us a call.