Customer Services

If you have a query, question or a complaint, please let us know and we will aim to provide a solution as quickly as possible.

Email: customerservice@lshauto.co.uk

Or write to us at the following address:

LSH Customer Care Team

Brighton Road

Stockport

SK4 2BE

Please provide your name and vehicle registration, as well as the details of your query, question or complaint.

If your case is not straightforward, we will investigate it in detail and will keep you informed at every step of the way. We aim to resolve all complex cases in a maximum of eight weeks.

If you are not satisfied with our final response, please contact The Motor Ombudsman, regulated by Trading Standards:

The Motor Ombudsman Ltd

71 Great Peter Street

London

SW1P 2BN

Telephone: 0843 910 9000

Email: consumer@tmo-uk.org

http://www.TheMotorOmbudsman.org

Company Info

Registered in England and Wales: 10066569

Registered Office: Address: Brighton Road, Stockport, Greater Manchester, SK4 2BE

Data Protection No: ZA188945

Financial Disclosure

LSH Auto UK Limited is authorised and regulated by the Financial Conduct Authority, FRN: 783736. LSH Auto UK Limited is an Appointed Representative of AutoProtect (MBI) Limited which is authorised and regulated by the Financial Conduct Authority for Insurance Distribution purposes. Their Firm Reference Number is 312143. Our FCA Permitted business is arranging general insurance and finance contracts. We are a Credit Broker not a Lender and can introduce you to a limited number of lenders. We will receive commission from the lender or broker for introducing you, which will either be a fixed fee or fixed percentage of the amount you borrow. The lenders and brokers we work with will pay commission at different rates. The exact amount of finance commission will be provided to you in good time prior to conclusion of your finance contract. You can check this on the FCA Register by visiting the www.fca.org.uk.

Our Locations

LSH Auto is located across Birmingham and Manchester and part of the larger LSH Auto Holdings made up of over 140 dealerships across Europe, Asia, Australia and the UK.

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Copyright © 2019 LSH Auto

Financial Disclosure

Our Locations