2 November, 2020
Following the Government announcement on Saturday 31 October regarding the new lockdown, I would like to outline how we will continue to support our customers and keep the country moving while working within the Government guidelines.
We will be fully open until Thursday 5 November 2020.
From Thursday, the After Sales Departments will continue to operate at all eight sites, maintaining the highest protective measures which have been in place for a number of months now.
Sales showrooms will temporarily close to the public from Thursday 5 November. However, our teams will continue to work in the dealerships to support customers who wish to make car purchases remotely.
We now offer a full digital platform so our customers can browse or purchase online and our local sales teams will be able to talk over the phone and via video to provide our customers with the same high standard of customer service that they are used to.
If you decide to buy online, customers can still collect a car which has been purchased either online or via the telephone from our dealerships (both options with full social distancing and safety measures).
Our aftersales departments remain fully operational on an appointment only basis for servicing, MOT and repairs with social distancing and Covid-19 safety measures in place. These will be explained to you when you book an appointment to visit any of our sites.
Our telephone team are experiencing a high volume of calls at the moment, so if you require any further information or would like to make an appointment, please contact us by
Finally, I would like to thank you for your loyalty and to assure you of our continued commitment to you as a valued customer.
Thank you for all your continued support.
LSH Auto UK.