West Midlands Business Celebrates Commendation in National Awards

Mercedes-Benz of Birmingham Central is recognised for great customer service.

Darren Cook from Birmingham based dealership, Mercedes-Benz Birmingham Central celebrates its success in receiving the highly coveted commended status in the Highly Commended Award category in the national 2019 Dealer Awards. The commendation recognises their commitment to providing great service to customers of the Motability Car Scheme throughout quarter one 2019. 

The 2019 Dealer Awards programme rewards best practice and ensures customers receive exemplary customer service across the nationwide car dealer network. Prizes are available across 11 categories, the awards are judged on how a dealer delivers the Scheme to customers, and is assessed by customer feedback and reviews of their Motability Scheme performance. 

Paul Kelly, Dealer Development Manager – Dealer Relations at Motability Operations Ltd, explains:

“We are extremely proud of the achievements all our winners and commended specialists, including Mercedes-Benz Birmingham Central, have achieved. It’s great to see the high level of service delivered by our dealer network and we are pleased to present the latest 2019 Dealer Awards. The annual Awards allow us to thank dealers for providing consistently positive customer service, highlighting those who are doing it well and encouraging others to do the same. 

“It is a testament to the outstanding standard, professional approach, and expert knowledge of Mercedes-Benz Birmingham Central that they have been recognised as a commended dealership – congratulations to them for their well-deserved 2019 Dealer Awards.”

Celebrating their 2019 Dealer Awards commendation, Leigh Yapp, Group Aftersales Support Manager, from LSH Auto, said:

“We are thrilled that the high standards of our service and knowledge of the Motability Scheme have been commended by the 2019 Dealer Awards. The team is really proud to receive this accolade and we look forward to continuing our award-winning approach to customer service in the current year.”

Anyone who receives the Higher Rate Mobility Component of the Disability Living Allowance, the Enhanced Rate of the Mobility Component of Personal Independence Payment, War Pensioners’ Mobility Supplement or Armed Forces Independence Payment can exchange their weekly payment to lease a new car through the Motability Scheme. Insurance, servicing, RAC breakdown assistance and replacement tyres are included in the cost of the lease.

For more information about the Motability Scheme visit motability.co.uk or call 0800 953 7000.

For more information on LSH Auto please call 0330 331 1638 or visit www.lshauto.co.uk.