Closing Date 31/05/2022
Benefits Aftersales
Working Hours 45
Location Market Area
Salary Up to £39,400

We have an exciting opportunity for an experienced Aftersales Executive to join us in our Birmingham Market Area.

This is a full time role with a basic salary of £23,400 and OTE typically up to £39,400


  • Staff Car Scheme
  • Competitive Pension Scheme
  • Perk Box Membership
  • Eye care Vouchers
  • Life Assurance
  • Employee Assistance Programme
  • 23 days holiday rising to 25 days after 2 years
  • Free on site gym

You will be:

  • Taking receipt of vehicles and advising customers of the diagnostic of their vehicle.
  • Actively selling after-sales services to our customers
  • Scheduling customer orders.
  • Mediating between departments such as Parts, Workshops, Sales and Accounts.
  • Giving comprehensive commercial advice on the extent of work to be done and, if necessary, providing a cost estimate for repair work.

You will have:

  • Experience of delivering outstanding customer service for premium and luxury brands.
  • A natural affinity for building rapport with customers and visitors with the ability to upsell where and if possible.
  • Expert in designing the customer journey and pride yourself on your ability to understand and fulfil our customers’ needs and expectations.
  • An appetite for improvement; constantly seeking out new ways to make our customer experience the best that it can possibly be.
  • At least a minimum of 2 years experience working within a sales industry.
  • A full UK driving licence

The Company

LSH Auto is proud to be part of a respected and world-renowned premium car dealership that dates back over 45 years. LSH International operates over 143 Mercedes-Benz dealerships in markets across the globe in diverse countries such as China, Australia, South Korea, Taiwan, Vietnam, Cambodia and most recently in Germany and the United Kingdom.

Our UK dealerships of high-end automobiles operates under our corporate business LSH Auto UK Limited and is made up of immaculate dealerships located across Birmingham and Manchester. Dealership sites include Birmingham Central, Erdington, Macclesfield, Solihull, Stockport, Manchester Central, Tamworth and Whitefield.

Based in two of the largest cities in the UK, LSH Auto is easily commutable offering a great line-up of new and approved used Mercedes-Benz and smart car models.

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