Closing Date 31/05/2022
Benefits Customer Experience
Working Hours 40
Location Stockport
Salary £20,800

We have a great opportunity for a Telephonist to join us in our flagship dealership in Stockport.

This is a full time role with a salary of £20,800


  • Staff car scheme
  • Competitive Pension Scheme
  • Perk Box Membership
  • Eye Care vouchers
  • Life Assurance
  • Employee Assistance Programme
  • 23 days holiday rising to 25 days after 2 years
  • Free on site gym

You will be:

  • Working part of a team, responsible for answering all inbound telephone calls covering all departments and enquiry types.
  • Ensuring fielding of calls to the relevant teams, departments or colleagues is done timely and accurately.
  • Maintaining the professional image and reputation of the company in all contact with customers and internal colleague.
  • Required to undertake live chat and outbound calls.
  • Maintaining customer satisfaction at the highest level by providing a high quality and pro-active service.
  • Supporting Team Leaders with various tasks when necessary.
  • Representing the business and maintain the Group’s mission and vision, to be the Benchmark in Customer Service.

You will have:

  • Excellent communication, interpersonal and customer service skills, with the confidence to liaise at all levels.
  • Ability to deal with busy inbound calls and live chats.
  • Have excellent organisational and time management skills.
  • Good IT skills

The Company

LSH Auto is proud to be part of a respected and world-renowned premium car dealership that dates back over 45 years. LSH International operates over 143 Mercedes-Benz dealerships in markets across the globe in diverse countries such as China, Australia, South Korea, Taiwan, Vietnam, Cambodia and most recently in Germany and the United Kingdom.

Our UK dealerships of high-end automobiles operates under our corporate business LSH Auto UK Limited and is made up of immaculate dealerships located across Birmingham and Manchester. Dealership sites include Birmingham Central, Erdington, Macclesfield, Solihull, Stockport, Manchester Central, Tamworth and Whitefield.

Based in two of the largest cities in the UK, LSH Auto is easily commutable offering a great line-up of new and approved used Mercedes-Benz and smart car models.

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