Ref:

Closing Date 30/12/2021
Benefits
Working Hours Full Time
Location Stockport
Salary £20,000

We have a great opportunity for a Customer Experience Partner to join our flagship dealership in Stockport.

This is a full time position with a salary of £20,000 plus OTE plus uncapped add ons

Circa £24,000

THIS IS A 12 MONTH FIXED TERM CONTRACT

You will be:

  • Dealing with customer sales queries through, phone, email and live chat.
  • Taking responsibility for any customer or guest you interact with and help to move them seamlessly to the next phase of their Experience Journey. Most importantly, you’ll make them feel welcome.
  • Creative and driven with solid experience of delivering outstanding customer service.
  • Quickly building relationships with new and existing customers
  • An expert in designing customer journeys and pride yourself on your ability to understand and fulfil our customers’ needs and expectations.
  • Driving force behind our sales team ensuring 100% customer satisfaction and excellent customer service.

You will have:

  • Customer service skills
  • Good communication skills
  • Previous experience in a similar role
  • High end product sales experience
  • Experience of using multiple systems

The Company

LSH Auto is proud to be part of a respected and world-renowned premium car dealership that dates back over 45 years. LSH International operates over 143 Mercedes-Benz dealerships in markets across the globe in diverse countries such as China, Australia, South Korea, Taiwan, Vietnam, Cambodia and most recently in Germany and the United Kingdom.

Our UK dealerships of high-end automobiles operates under our corporate business LSH Auto UK Limited and is made up of immaculate dealerships located across Birmingham and Manchester. Dealership sites include Birmingham Central, Erdington, Macclesfield, Solihull, Stockport, Manchester Central, Tamworth and Whitefield.

Based in two of the largest cities in the UK, LSH Auto is easily commutable offering a great line-up of new and approved used Mercedes-Benz and smart car models.

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