Ref:

Closing Date 08/07/2021
Benefits
Working Hours Full Time
Location Stockport
Salary £31,524 + Bonus Plan

Are you an experienced or aspiring Workshop Controller who can organise and ensure the smooth running of a very busy department?

Can you ensure service and repair work is carried out in a timely manner and Mercedes Benz service process is always adhered to?

LSH Auto UK are currently seeking a Workshop Controller to join the busy service department within our Stockport dealership

Role and Responsibilities:

  • Ensure workshop procedures are adopted by adhering to the latest repair methods in compliance with manufacturer guidelines for all warranty & goodwill repairs.
  • Ensure all relevant documentation including technical finding as a result of a manufacturer defect are processed in an efficient manner.
  • To ensure the full usage and effectiveness of additional work identification and costing through the VHC process.
  • To ensure full use of ASRA Labour operation item lists, to be included in all Retail, Internal and Warranty repairs.
  • To undertake regular quality checks of all service, warranty and vehicle preparation work, ensuring any re-work is scheduled with the minimum of delay.
  • Handle all internal and external customers and suppliers with courtesy and ensure the Mercedes-Benz experience is delivered to all contacts at all times.

The ideal candidate will have:

  • Take pride in their ability to maximise the success of the department whilst simultaneously delivering exceptional levels of professionalism and customer satisfaction.
  • Be focussed on achieving goals; you will possess excellent interpersonal skills and will be recognised as being a self-motivated team player and target achiever.
  • Hold a minimum of 2 years’ experience, with successful track record at a prestige brand.
  • Hold a valid UK driving licence.

We have many benefits, including, generous annual leave entitlement, staff car scheme options, competitive pension contribution, cycle to work, loan scheme, retailer discounts.

The Company

LSH Auto is proud to be part of a respected and world-renowned premium car dealership that dates back over 45 years. LSH International operates over 143 Mercedes-Benz dealerships in markets across the globe in diverse countries such as China, Australia, South Korea, Taiwan, Vietnam, Cambodia and most recently in Germany and the United Kingdom.

Our UK dealerships of high-end automobiles operates under our corporate business LSH Auto UK Limited and is made up of immaculate dealerships located across Birmingham and Manchester. Dealership sites include Birmingham Central, Erdington, Macclesfield, Solihull, Stockport, Manchester Central, Tamworth and Whitefield.

Our state-of-the-art Stockport site, purpose built, three storey facility launched in August 2019 and has become LSH Auto UK’s Mercedes-Benz hub for the North West, attracting an unprecedented number of new customers and sales leads in its first year.

Mercedes-Benz of Stockport has two buildings at the flagship site. From its 13,492sqm showroom – the Autohaus; a retail space for new and used cars. The site is also home to an aftersales facility and a 17,166sqm purpose-built high-tech Body, Paint and Repair Centre, which operates as LSH Auto UK’s regional Used Car Preparation Facility and Parts Distribution Centre.

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